Bouygues Telecom 25000 abonnés partis chez Free Mobile

first_imgBouygues Telecom : 25.000 abonnés partis chez Free Mobile Dix jours après son triomphal lancement, Bouygues Telecom semble être la principale victime de Free Mobile. 25.000 de ses abonnés auraient déjà migré vers le nouvel opérateur mobile en demandant la portabilité de leur numéro. Mais au total, ce sont quelque 300.000 clients que Bouygues aurait perdu un peu plus d’une semaine. Mercredi, Bouygues Telecom a admis avoir vu 25.000 de ses abonnées partir chez Free Mobile avec leur numéros. “Ce matin à 7h00, nous avions enregistré 25.120 demandes de portabilité de clients Bouygues Telecom vers Free, depuis son arrivée sur le marché le 10 janvier”, a précisé Richard Viel, directeur général délégué chez Bouygues Telecom. Ce dernier affirme cependant que son offre B&You, exclusivement proposée sur Internet et dont les prix ont été réduits après le lancement de Free Mobile, attirait bien plus de clients qu’avant l’arrivée du quatrième opérateur sur le marché de la téléphonie mobile. L’offre serait passée de “quelques milliers” de demandes d’adhésions par jour, à “plusieurs dizaines de milliers”. Et Richard Viel d’ajouter que le site internet de B&You “rencontrait des difficultés” de connexion en raison de cette impressionnante augmentation des demandes. “Les équipes travaillent sur le problème pour augmenter les capacités afin de pouvoir traiter toutes les requêtes” a-t-il promis.Mais d’après les informations du Parisien, ce sont en réalité quelque 300.000 abonnés que Bouygues aurait perdu depuis le lancement de l’offre Free, “sans distinction entre les abonnés qui ont demandé ou non la portabilité” précise le quotidien.Le 19 janvier 2012 à 21:00 • Maxime Lambertlast_img read more

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